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Privacy policy

Privacy policy

GENERAL INFORMATION ON PROTECTION OF PERSONAL DATA PROCESSED BY OPERA KRAKOWSKA (THE KRAKOW OPERA)
  1. The Data Controller for personal data is Opera Krakowska in Krakow (hereinafter called “the Opera”), with its registered office at ul. Lubicz 48, 31-512 Kraków (email: opera@opera.krakow.pl, tel.: 12 296 61 01 (02)).

  2. You may contact the Data Protection Officer (DPO) by using the above contact details (please mark the letter “For the attention of Data Protection Officer”) or via email at: odo@opera.krakow.pl

  3. The Opera has put appropriate safeguards and procedures in place so as to ensure that the personal data being processed is secure.

  4. The Opera collects data only to the extent necessary for achieving its specific purpose, i.e. to contribute to and popularise the works of the Polish national opera and of international artists representing such creative fields as opera, operetta, ballet, musicals and other forms of cultural activity.

  5. Article 6(1)(a), (b) or (c) of the General Data Protection Regulation (the GDPR) provides the legal basis for the processing of personal data for the purpose defined in the consent, for performing agreements made with entities that provide services to the Opera or for fulfilling legal obligations imposed on the Opera. Our operations enable us to meet the obligation to carry out cultural activities.

  6. Personal data are always provided on a voluntary basis. Nevertheless, without it we may not be able to achieve the purposes for which such data are entrusted to us. Where personal data are processed on the basis of consent given by a person, such data are provided voluntarily, and the person may withdraw the consent at any time. The withdrawal does not affect the compliance of the processing, which was made on the basis of the consent prior to its withdrawal. Where the processing of personal data results from the provisions of universally binding law or from an agreement made between the parties, the data must be provided in order to fulfil the obligations arising from them.

  7. Data are stored no longer than necessary. Once collected, personal data are processed for the period necessary to achieve the purposes stated above, and thereafter, for a period and to an extent required by the provisions of universally binding law and for the period of storage determined in office instructions and the Uniform Classification of Documents and Records.

  8. Collected data are processed only by the Opera and entities and persons acting for and on behalf of the Opera. Personal data provided to the Opera may be received solely by entities authorised to obtain personal data pursuant to the provisions of universally binding law. Collected personal data may be entrusted for processing purposes to external entities in respect of services rendered by them under agreements to entrust personal data processing, and such entities are further required to keep data thus processed confidential.

  9. Every individual whose personal data are processed has the right to access the contents of his or her personal data, to rectify them, restrict their processing, and where possible under the General Data Protection Regulation, also the right to data portability, to object to the processing of such data and to delete them. To this end, you have to contact the DPO.

  10. In the event of breach of the General Regulation, every individual whose personal data are processed has the right to lodge a complaint with the President of the Office for Personal Data Protection.

  11. The data will not be transferred to any third country or any international organisation.

  12. During the processing of data, we use neither automated decision-making nor profiling, as defined in Article 22(1) and (4) of the General Data Protection Regulation (GDPR)*.


*The Regulation (EU) 2016/679 of the European Parliament and of the Council of 27/04/2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (the General Data Protection Regulation, GDPR), (OJEU L 119, p. 1).